Lavalınk

Questions

Asked around town

What kind of internet is this?

Last-mile fixed wireless: a small dish on your roof talks to a radio tower a few miles away, which connects to fiber. No phone lines, no satellites, no cable company.

How close to a tower do I have to be?

We can serve homes up to 10 miles from a tower, as long as we can see you. If you can spot our blue beacon on top of L-Mountain at night, chances are very good we can connect you — or just check your address.

Is there a limit on data?

No. We don’t limit data, we don’t throttle, and we never charge overage fees.

Does it support online gaming?

Absolutely. Gaming wants low latency and steady connectivity, and both our last-mile links and our fiber backbone deliver exactly that. Wave plans run 3–6 ms to the edge of our network.

Can I share the connection through my house?

Yes — we lend you a capable router at no extra charge (covers about 1,500–2,000 sq ft), or you’re welcome to use your own.

Do you have contracts?

No contracts, no early-termination fees, no price games. Stay because it works.

I’m already a customer — where’s my stuff?

Billing and account details live in your account; router and cabling help live on the help page.

Something else?

Call (208) 425-1801 or write support@lavalink.us — a real person in Lava answers.